If your credentials aren't working, try these steps before getting locked out: : Passwords are case-sensitive.

The Ultimate Guide to UltiPro 32 Login: Accessing Your UKG Employee Portal

: Upon your first successful login, you will be required to create a new, permanent password. These must often be at least 15 characters 3. Mobile Access

UltiPro Employee Self Service Reference Guide - City of Detroit

Open a (Chrome, Edge, or Firefox). While UltiPro 32 may work on mobile, the legacy interface is notoriously difficult to use on small screens.

View pay stubs, download W-2/T4 forms, and adjust direct deposit details.

Do not check your payroll information while connected to unsecured public Wi-Fi networks unless you are using a secure Virtual Private Network (VPN).

If you click "Forgot Password" and nothing happens, your company has disabled self-service.

Download the official app (formerly UltiPro) from the Apple App Store or Google Play Store.